Privacy Policy

Information We Collect

Towing Sanford provides towing and roadside assistance to drivers in Sanford, Florida, and nearby communities in Seminole County. This policy explains how we handle information when you visit this website or request service.

When you call us, we may collect your name, phone number, the location of your vehicle (for example an address, intersection, highway exit or parking lot), the year, make, model and color of your vehicle, where you want it taken, and details about what happened. For junk car removal or long-distance transport we may ask for title or ownership information so the vehicle can be released or transferred properly.

When you browse this website, our hosting provider may automatically log technical information such as your IP address, browser type, device type and the pages you visit. This website has no account sign-up and no contact forms.

How We Use Your Information

We use what you share to quote the job, dispatch a truck, locate your vehicle, complete the tow or roadside service, deliver the vehicle to the right place, keep you updated on arrival times and handle billing.

With your permission we may also use it to work with your insurance company or roadside program. We keep records our business needs and use technical website data to keep the site secure and working.

Cookies and Tracking

This website is built to work without advertising cookies. Our hosting provider may use essential cookies or similar technology to deliver pages securely and prevent abuse.

If we add analytics in the future to understand how the site is used, we will update this policy to describe it. You can block cookies in your browser and the site will still work.

How We Share Information

We do not sell your personal information. We share it only as needed to provide the service you asked for, such as with the driver assigned to your call, the shop or destination you choose, your insurer or roadside program when you ask us to involve them, and payment processors that handle your payment.

We may also share information when the law requires it, when law enforcement asks at an accident scene, or to protect the safety and rights of our customers, staff and the public.

Data Security

We take reasonable steps to protect your information, including limiting access to the people who need it to do their jobs. No system is completely secure, so we cannot guarantee absolute security, but we work to keep your information safe.

Your Choices and Rights

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it for legal or business reasons. Call the number below to make a request.

Third-Party Links

This website may link to other sites we think are useful. We are not responsible for how those sites handle privacy, so please read their policies before sharing information with them.

Children's Privacy

Our services are meant for adults responsible for a vehicle. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will remove it.

Changes to This Policy

We may update this privacy policy from time to time and will change the date at the top of this page when we do. Using this website or our services after an update means you accept the revised policy.